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Our Store Policies
Shipping Policy
At Family Pajama Jams, we are a family business, and we take great care with each order we receive.
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Processing time: 3-5 business days
Shipping time: 3-5 business days
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Our customers can expect to receive order within 7-10 business days.
Return & Exchange Policy
At Family Pajama Jams, we strive for 100% satisfaction with our products.
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If you are unhappy with your purchase for any reason, we'll be happy to return the product within 14 days of delivery for a full refund. To make a return: Items must be unworn.
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The customer is responsible for return shipping costs.
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Upon return of products, the customer will receive the refund within 4 to 5 days.
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